Frequently ask questions

  • What are the advantages to using PourToutDire’s services?

    1. No more time wasted in completing time-consuming, tedious, or difficult administrative tasks.

    2. You don’t have to set up an additional office work area for an administrative assistant.

    3. You don’t need to invest in expensive equipment and tools (computer, printer, software, etc.).

    4. You benefit from state-of-the-art technology, without the investment required for software and training.

    5. Your virtual assistant is not your employee. Therefore, you do not need to worry about payroll deductions, benefits, holidays, etc.

    6. You are better equipped to manage work overflow during high-demand periods, or for special projects.

    7. You can ensure the confidentiality of a particular task since it will be done by a third-party bound by a non-disclosure agreement.

  • What is the typical flow for a service request?

    1. Hold a meeting/discussion with the customer representative to fully understand the requirements, and propose the best solution, at the right price.

    2. Identify the services required.

      • Example: Transcription of a project report (12 handwritten pages), including
      • spelling and grammar editing, and a quality presentation page layout.
    3. Determine the number of customer reviews required.

    4. Identify the final document’s delivery media and format.

    5. Establish the work schedule (Reception of the original document/data; review(s), and reception of the final document).

    6. Identify the customer’s resources for:

      • • Reception of the entry document/data;

        • Clarification questions during the mandate;

        • Final acceptance.

    7. Analysis of the request and preparation of the quotation.

    8. Delivery of the quotation to the customer.